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FAQ

I am having trouble with my VPN connection when using 3G

 

Some people may find that when trying to connect to a VPN over 3G on their Windows® 7 operating system that this doesn’t work or is problematic.

Citrix® have released an update that should help with this problem. Follow the instructions below to apply this update.

1. Uninstall the Cisco® VPN client.

2. Reboot the system.

3. Install the Citrix update from either:

a. ftp://files.citrix.com/dneupdate.msi for 32bit.
b. ftp://files.citrix.com/dneupdate64.msi for 64bit.

4. Reboot the system.

5. Reinstall the Cisco VPN client.

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