Most new computers are no longer provided with recovery disks for your operating system. This is because your recovery media is now built into a hidden partition on your Hard Disk Drive. You can access this following these instructions.
If you would like to have a backup of the recovery setup for your unit, follow the steps below to create a backup by using the Recovery Media Creator:
Windows 7
Windows Vista
Windows 7
1. Click Start
2. Select All Programs
3. Select Recovery Media Creator
4. Select the type of media to use under Disc Set (Single layer DVD, Dual Layer DVD or USB Flash Drive)
5. Click on Create then follow the prompts to insert disks when necessary
Please note: When creating a recovery partition to a USB Device, it must be a USB Flash Drive that is formatted under FAT32. An External Hard Drive will not work.
Windows Vista
1. Click Start.
2. Select All Programs.
3. Select Recovery Disc Creator.
4. Within the Recovery Disc Creator select Create.
5. When prompted enter the first blank DVD and select Ok.
6. When prompted enter the second blank DVD and select Ok.
Further Troubleshooting
My computer came with a set of recovery disks and I need to replace these.
Toshiba Recovery Disks can be purchased by calling support on 13 30 70 (Australia) or 0800 445 439 (New Zealand).
Please note that replacement discs are chargeable at $66.00 (AUD) including GST and shipping. You will need to provide your Toshiba Serial Number and your Windows® Product Key for this service. This information can be found on the base of your computer.
Toshiba Australia & New Zealand cannot create and/or distribute discs for international machines.
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