Support
Quick Links
- Service and Support Information for the Toshiba Encore Tablet
- Service and support for your Toshiba Chromebook
- Service and support for your Toshiba Excite Tablet
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Announcements
- Customer Awareness for Online Purchases
- Announcement for Satellite U920t
- Lost or Corrupted Data Using the Toshiba Finger Print Utility
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Why does my device that I plugged into my USB port on my Chromebook not work?
Chromebooks do not support any USB devices that require drivers like tablets. USB CD/DVD drives connected to Chromebooks can only read data from the disc but cannot write data to a disc. Chromebook computers cannot play DVD movies.
The following USB devices should work, in most cases:
• Keyboards
• Mice
• Headphones and audio devices
• Webcams
• USB-to-Ethernet adapters
• USB drives and external storage
• USB hubs
If a USB device from the above list does not work, try the following troubleshooting steps:
• Remove the USB device
• Restart your computer
• Reinsert the USB device
• If the device is still not working, try using a different USB port, if one is available